Legal
Privacy Policy
Last updated: October 5, 2026
Whisked ("we," "us," or "our") operates the website freedomafter40.ca (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a purchase from our online shop. We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation.
By using the Site, you consent to the practices described in this policy. If you do not agree, please discontinue use of the Site.
1. Information We Collect
We may collect the following categories of personal information:
- Contact information — name and email address when you sign up for our newsletter or contact us through a form.
- Order information — name, billing and shipping address, email address, phone number, and payment details when you place an order. Payment card data is processed directly by our payment provider and is not stored on our servers.
- Usage data — IP address, browser type, pages visited, referring URLs, and time spent on pages, collected automatically via server logs and analytics tools.
- Communications — any information you voluntarily provide when contacting us by email or through our contact form.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including sending order confirmations and shipping updates.
- Send our newsletter and recipe updates to subscribers who have opted in.
- Respond to your inquiries and provide customer support.
- Improve the Site's content, functionality, and user experience.
- Comply with legal obligations and enforce our Terms of Use.
We will not use your personal information for purposes other than those identified above without first obtaining your consent, unless required or permitted by law.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers — third-party vendors who assist us in operating the Site (e.g., payment processors, email delivery services, hosting providers), subject to confidentiality obligations.
- Legal requirements — when required by law, court order, or governmental authority, or to protect the rights, property, or safety of Whisked, our users, or the public.
- Business transfers — in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Newsletter subscribers' data is retained until they unsubscribe. Order data is retained for a minimum of seven (7) years to comply with Canadian tax and accounting obligations.
6. Your Rights
Under PIPEDA and applicable provincial law, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent to our use of your personal information (subject to legal or contractual restrictions).
- Lodge a complaint with the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, please contact us using the email address below.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Whisked